SHIPPING POLICY
Shipping Policy - the basics
Thank you for choosing our jewelry store! We are pleased to offer free shipping on all your orders.
1. Shipping cost:
Shipping is always free for our customers. No additional payments are required.
2. Shipping Methods:
We offer several shipping options, including courier and postal services. You can choose the most convenient method for you when placing an order.
3. Delivery time:
Delivery time depends on the selected shipping method and destination. Delivery usually takes from 1 to 7 business days. However, in some cases, especially when using international postal services, delivery may take longer.
4. Tracking number:
Once your order has been shipped, we will provide you with a tracking number that will allow you to track its movement.
5. International Shipping:
We offer international shipping. International shipping costs and times may differ from domestic shipping costs and times.
6. Delivery Responsibility:
We do our best to ensure that your orders are delivered safely and on time. However, we are not responsible for delays caused by force majeure such as bad weather, strikes or other unforeseen events.
7. Returns and Exchanges:
If you receive a damaged or faulty item, please contact us as soon as possible. We will be happy to help you with returning or exchanging goods.
Thank you for choosing our store and hope you are satisfied with our services!